Belvoir Sunderland - Testimonials
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0191 567 8577
As we continually strive to deliver the highest standard of service to both landlords and tenants, it makes it all worthwhile when we receive messages such as these:
A first class letting agent, always on the ball and provide quality tenants.
Mr. M Burton (March '13) I have had too many experiences with poor property management companies and find the team at Belvoir Sunderland fully reliable, communicative and honest. I have no hesitation in recommending them for finding tenants, vetting them and managing the property. Mr. T Gilmour (Jan ’13) Received excellent customer care, would highly recommend. So glad to have found a letting company who can be relied upon to deliver the service they promise.Mr. A Gough Jackson (Dec ’12) We have used Belvoir Sunderland for two years now, after managing our property ourselves for a number of years. We live in the South, so having someone we can depend on near our rental property has been a great time saver and has relieved us of much of the stress of being landlords. The team at Belvoir Sunderland provide a professional and personal service that is exemplary. We do not hesitate to recommend them.C Drennan & R Atkinson (Oct '12) We have used Belvoir Sunderland to find tenants for our property twice now and both times they were excellent to deal with, both professional and quick to make contact - essential for us as we are overseas. They offer sound, realistic advice and we would not hesitate to recommend them.Mrs. D Phillips (Aug ’12) Belvoir Sunderland are the Best. I use over a dozen different Letting Agents throughout the Country. Belvoir Sunderland go the extra mile.Mr. K Hill (March ’12) We were recommended Belvoir lettings in Sunderland by a member of our family who had used their services and was very impressed by the friendly and extremely efficient staff. Our own experience has been every bit as good. Living in the South and having someone deal with the day to day responsibility of managing our property in the North has been a very smooth process thanks to the superb services and efficient and friendly staff in Sunderland. Neil and Sarah have been our main points of contact and have never let us down. They have appointed well chosen tennants and should any maintenance be required at our property their choice of professional has been very good indeed and very reasonably priced. I really cannot speak highly enough of the Belvoir Sunderland 'team' and would recommend them as HEAD AND SHOULDERS ABOVE THE OTHERS !!!Mr. & Mrs. Ham (Feb ’12) I have owned 2 properties in Sunderland since 2003 and have negotiated with and subsequently used other letting agents in Sunderland;
I have found Belvoir Sunderland to be quite simply the best by a long way. Neil and his staff are willing to go that extra mile to look after both landlords and tenants.
I would highly recommend Belvoir Sunderland to anyone with property to let or tenants looking for a property in Sunderland.
Mr. T Hogarth (Aug '11)
Belvoir Sunderland are a cut above the rest! In residing outside of the UK I needed to be able to trust someone who could manage my property.
Other letting agents I approached were found not to be dedicated or reliable.
However, in following recommendation, I approached Belvoir Sunderland and have been very pleased with the efficient, professional service they have offered in the past nine months.
Within a short period of time of employing Belvoir Sunderland, my property was advertised and suitable tenants were found. I have found the staff at Belvoir Sunderland to be friendly and very committed to managing my property and would recommend them to anyone.
Miss. C Rowell (May '11)
I have several properties in Sunderland and receive an excellent service from Belvoir Lettings. They are friendly, efficient and professional.
I would recommend Belvoir Sunderland to anyone who wants to get on with other things and leave letting and dealing with tenants to a skilled staff team.
Mr. J Lardner (March '11)
Having struggled for two years to sell my Mother's house after she passed away I decided reluctantly to let the property. As I live in London and the house is in Sunderland my priority was security and peace of mind.
I am very impressed with the service from the team at Belvoir Sunderland, they have surpassed my needs. I have no hesitation in recommending them to potential landlords.
Mr. D Hartley (March '11)
I am a landlord and my property has been managed by Belvoir Lettings in Sunderland for 3 years now.
They are a fantastic team, quick to respond to queries and extremely proactive. As I currently live outside the UK they give me real peace of mind that my property is in safe hands.
Mr. I Dryden (Feb '11)
I have been a landlord in Sunderland, managing my own properties, for more than ten years but I have never felt as in control as I do now since instructing Belvoir Sunderland.
Whenever a tenant gives notice to vacate one of my properties, the team work tirelessly to find a satisfactory replacement, and once the new tenant is in place they deal with their needs in a friendly efficient way, keeping me fully advised whenever issues arise.
I have nothing but praise for the whole team and I am pleased to recommend the services of Belvoir to other landlords or tenants in Sunderland.
Mr. L Heward-Mills (Jan '11)
I switched to Belvoir Sunderland some six months ago, having had a fair amount of experience with managing agents in different areas over the years.
I was immediately impressed with their proactive approach to providing a practical and intelligent service for both landlords and tenants.
They know their business, their area and the housing environment in which they operate. They anticipate my needs and have advised me well, providing excellent contacts for building, decorating and other trades which has resulted in my feeling utterly confident in their ability to handle my property.
This peace of mind is particularly important as I live some distance from the properties they manage for me.
Mrs. V Lyon (Oct '10)
I would just like to say what a pleasure it has been dealing with you and all your very helpful and kind staff, it has really made the experience problem free and very smooth.
I will certainly contact you again if I require any of my properties let or managed and would not hesitate to highly recommend you to any of my friends and colleagues.
Ms. H Watt (Aug '10)
I was a first time landlord and extremely cautious taking the first steps. I got a great first impression from our initial meeting and following meetings with other agents, immediately knew Belvoir Sunderland was the wise choice for me.
The Belvoir Sunderland team have assisted me with all aspects of my letting and the experience has been hassle-free and because of this I do not have one minute of worry.
Overall, I can say I have been 100% satisfied with the service from Belvoir Sunderland and will recommend them without hesitation.
Ms. D Purvis (June '10)
My family and I live and work in the Middle East. I was in the UK for a few weeks during the summer holidays with the intention of renting my property before returning overseas. I didn’t like the idea of my property being empty for an extended period. Time was of the essence due to returning to Qatar for work.
Belvoir Sunderland bent over backwards to help me, knowing that I was not going to be in the UK for much longer. It was made clear from my initial contact what was required of me as a landlord and homeowner. I understood what my responsibilities were, as well as what I could expect from Belvoir Sunderland, even so far as them arranging people to do the electricity and gas checks.
I returned to work knowing my property was in good hands. Nothing could have been simpler. All correspondence is done via email where possible, and any queries are responded to almost immediately. This is very handy for me especially being out of the country. I’m thoroughly happy with my choice of Belvoir Sunderland and would recommend Neil and his team without reserve.
Mr. C Baker (April '10)
After employing numerous agents in Sunderland, Belvoir Sunderland were recommended to me and I have been extremely happy with the service they provide. We have three student properties in Sunderland which need constant monitoring and management. Belvoir Sunderland carries this out in a thorough, professional and friendly manner and as we live so far away all these things are very important. We wouldn't hesitate in recommending Belvoir Sunderland to anyone needing letting agents.
Mr. & Mrs. Handscombe (March '10)
We without hesitation would recommend Belvoir Sunderland to any landlord as we have received unrivalled service from them in respect of both selecting a good standard of tenant and also addressing the slightest of issues, - always reliable - always professional - we have never had to contact them as they do the job they are instructed to do, by far the most diligent lettings service we have received.
Mr. & Mrs. Wright (Feb ‘10)
From my initial telephone conversation and first meeting with Belvoir Sunderland, I have enjoyed a professional and courteous service. They offer guidance and support throughout the whole process from dealing with general redecoration to finding a suitable tenant for the property then managing the tenancy. I would have no hesitation in recommending Belvoir Sunderland to anyone looking to rent out a property.
Miss. S Leung (Jan ‘10)
I purchased and refurbished a set of eight flats in the Sunderland area and was having difficulty in acquiring decent tenants through another agent in the area. Since passing the flats over to Belvoir Sunderland I can happily say that they have filled all eight flats. More importantly I have been kept informed throughout the process, the individuals that they have found have not only been of a high standard but have been well matched within the building so that I now have a very "happy and content" set of tenants.
Belvoir Sunderland transfer the rents collected very promptly and their administration is without fault. I'm very happy that I transferred to them and would highly recommend them to anyone.
Miss. A Butler (Dec ‘09)
Since our very first meeting Belvoir Sunderland have done nothing but bend over backwards to help us let our property. We have never rented out a property before so the input from Belvoir Sunderland with regard to gas & electrical safety, insurance, security bonds and maintenance was valuable and second to none - it has basically meant that we have had to do very little and everything has been done at our greatest convenience! Hats off and thanks!
Miss K. Mason & Dr. R Clark (Oct ‘09)
The service I have received from Belvoir Sunderland has been exemplary in every way, even to the extent of solving an issue that I had with the power supply to the property which wasn't really within the remit of the terms of our tenancy agreement. I would have no hesitation in recommending them to anybody who has property to let out, as they are easily the best of the letting agents that I have experience of.
Mr. P Empson (Sept ‘09)
I've nothing but praise for Belvoir Sunderland! After just a few days of my property being in their hands they found me a professional couple and have continued to provide a fantastic service. They are friendly and professional in their approach and I'm happy that my property is managed by Belvoir Sunderland, highly recommended!.
Mrs. C Inan (Aug ‘09)
Having rented properties in London and the North East for 18 years I would have no hesitation in recommending Belvoir Sunderland and their team as some of the most professional people I have ever met. Despite giving them a strict criteria for finding tenants for our properties Belvoir Sunderland fulfilled every demand we made and more. The back up of their full management service is second to none. I now have NO WORRIES about my properties knowing Belvoir Sunderland are looking after them as if they "were their own".
Mrs. C Martin (June ‘09)
We have been very impressed with the service provided by Belvoir Sunderland. Not only did they find a tenant within only a few days, they have provided a very professional service throughout the tenancy.
Mr. A Sudweeks (April ‘09)
I was initially very apprehensive about renting my first home out to total strangers & contact with other letting agents had only heightened this as they were unable to answer my questions & seemed unprofessional.
Belvoir had been recommended to me & after meeting Neil he put me totally at ease explaining the whole procedure & always been available to answer questions.
My home was rented within a week & the tenants were exactly as I specified. Belvoir have regularly inspected the property & the whole process has been hassle free.
Miss. A Williams MPharms (April ‘09)
Belvoir has consistently held to the highest of standards and work ethics in all their dealings with both me and my tenants.
Although I am not based locally, I have had no concerns at all due to the highly professional and efficient manner in which Belvoir have looked after my property.
Although I have had to deal with a considerable number of problems with my flat, Belvoir have been extremely helpful throughout - going the extra mile to research and vet local tradesmen as needed, and have kept me continually updated on progress while resolving numerous issues.
I would have no hesitation in recommending Belvoir to other landlords who wish to receive a superior service to the usual standards that most estate agents provide.
Mr. D Allard (March ‘09)
The friendly team at Belvoir in Sunderland have made it possible to let a property without any worries about day to day issues, legalities or finance collection.
They even sorted out the electric, gas etc. So all I had to do was hand over the key.....so simple.
Mr. C Watson (March ‘09)
As an overseas landlord whose property had remained untenanted for a considerable period I cannot offer praise enough for the support and professionalism provided by the staff of Belvoir Sunderland.
They really go the extra mile! Even without a contract in place they cheerfully took up the challenge to repair and renovate my flat. They have excellent contacts in the building trade and were able to complete the roof repairs, replace broken windows, fix faulty plumbing and redecorate the rooms in a timely manner, at very competitive prices and to an excellent standard.
And they are now about to finalise on a tenancy agreement with whom I expect will be the perfect tenant.
I can also say with confidence that this is not a one-off show on the part of Belvoir as I have had a similar experience with the staff of Belvoir Colchester who equally go the extra mile to provide a first class service.
Mr. B Harding (Jan '09)
Letting property has its fair share of problems, the service which I receive from Belvoir in Sunderland, is professional, responsive and friendly.
I am able to get on with my own work knowing that Belvoir know what they are doing, they do it well and my interests are in safe hands.
Dr. C Maginn (Feb '09)
From the initial contact made with the Belvoir office in Sunderland, I have had nothing but professional courteous service from the team there.
They quickly found suitable tenants and have taken all the hassle and worry away from me by managing the property on my behalf. The team at Belvoir and friendly and helpful and the service I receive from them is excellent.
I would definitely recommend them to anyone looking to rent out a property in the Sunderland area.
Miss. C Baxter (Dec '08)
As a Landlord who is not local I have found Belvoir Sunderland extremely helpful at all times. Their communications are excellent and the staff a pleasure doing business with.
They have been very efficient at solving any problems which have arisen and I would have no hesitation in recommending them to other Landlords.
Mr. D Mayhew (Dec '08)
I would highly recommend Belvoir Sunderland, they found me an excellent tenant within weeks of speaking with them and they've looked after my needs by maintaining a high level of professionalism that they guaranteed.
I found Belvoir Sunderland easy to use, hassle free and very reliable letting agents. Friendly and helpful staff who accomodate your needs and wants to the best of their ability, highly recommended!
Mr. T Bartley (Sept '08)
I would have no hesitation in recommending Belvoir Sunderland to any landlords in the area looking for a new agent. You took on a property with a number of challenges which you not only sorted out, but you also found quality tenants very quickly. Thanks again for a very professional level of service!
Mr. B Cameron (June '08)
Belvoir have offered an excellent service, going far beyond my expectation in terms of effort, communication and consideration on behalf of both myself and the tenant. This has really made the process of letting my property as painless as possible.
This is especially important as I am not in the area and need a motivated agent how will work for me, not just take their fees and pass the troubles on.
Thoroughly recommendable service and a nice team, I have already recommended them to others who are thinking of renting their properties.
Mr. C Brough (June '08)
We have found the service provided by Belvoir in their local office in Sunderland to be extremely professional, efficient and friendly.
They have been a revelation compared to our previous experience with another Letting Agent!
We can finally sit back and relax with confidence in Belvoir's management skills.
Dr. T Featherstone & Mrs. T Shakib (May '08)
In my dealings with estate agents over the last 15 years and most especially in the last 5 years since acquiring several investment properties I rent on an ongoing basis, I have never dealt with a more efficient and communicative individual. His passion and commitment is matched only by his knowledge of the subject material, presumably a result of being a “rental only specialist”.
My experience to date is that you give Mr Whitfield a brief and the keys to your property and he and his team (quite literally) do the rest.
Mr Whitfield was, is and continues to be a breath of fresh air and I’m confident of an enjoyable long lasting business relationship.
Dr. P McGoran (Feb '08)
After a year with a letting agency who struggled to let my property and who gave me a tenant who caused no end of problems, I moved to Belvoir!
It has been like breath of fresh air - within hours my flat was advertised on the main property websites and in the local papers. We had many viewings and a tenant ready to move in within days.
I would advise anyone wishing to let a property to employ Belvoir.
Mr. A Fox (Jan '08)
I recently moved in with my partner and wanted to keep my property, I contacted many letting agents but none of them to offer me the hassle free management like Belvoir could.
They have managed my property since the beginning of the year and the service has been exceptional. I would recommend them to anyone looking for rental management.
Ms. H Anderson (Jan '08)
11 Frederick Street
Tyne and Wear
T: 0191 567 8577
F: 0845 075 3972
E: Contact Sunderland
Monday to Friday - 9.30am to 5.30pm
Saturday - 10.00am to 1.00pm