We pride ourselves on our excellent customer relations and to help us ensure we are maintaining our very high standards, we ask our customers for feedback and suggestions to make our business better.
Visit All Agents Reviewed to read what our customers have to say about us, below is a selection of comments we have received:
"Exceptional Service, best thing I ever did was to pass my property over to Belvoir to manage"
"Staff are friendly and helpful. My property has been rented under belvoir for four years. They have always found a new tennant swiftly should the previous tennant be moving on. I have regular updates on the property and how it is kept and payment has always been on time. They ensure that all relevant certification is current and valid something less for the property owners to worry about."
"We had close, personal, attention. Two of our properties have been let by Belvoir in Hartshill, Stoke-on-Trent and if we acquire another in the area we will use them again"
"Always helpful, polite and professional, always returns calls, always keeps us up to date. Craig s a very pleasant man to deal with."
"I have used Belvior for several years. Normally I deal with Craig Johnson but have also dealt with Matthew Ziemann. They have been nothing short of exceptional and I have full confidence in their abilities. I have never had my property empty for more than a week or so. They were very efficient in advertising the property, arranging viewing and advising of any works needed to be carried out. It is because of their hard work that my property was re-let in such a short space of time, causing absolutely no financial loss."
"Both staff are always helpful, willing to listen & able to find solutions to problems which are acceptable to all parties. Communication is clear & timely, they always respond to messages & they are proactive in managing tenacies for all involved. Both are understanding & work together to provide a professional service which is reliable & we would not hesitate to recommend them to anyone."
"I have been with Belvoir Lettings in Hartshill for 4 years now and I have always found the service they offer professional and excellent value. Craig and Matt always respond quickly to any enquiries or issues that arise and resolve them in a timely manner, keeping me informed at every stage of the process. Routine tasks such as inspections and renewals are actioned without prompting from me and gives me reassurance that related affairs are being looked after conscientiously. They work hard with a strong customer focus. I trust their service and would definitely recommend them to others."
"The service that I receive from this agent is second to none. They are responsive and very helpful, not just for me as the landlord, but also in the interest of the tennant. I could not recommend them highly enough. I have dealt with several agents over the past 15 years, and Craig and Matt are among the top"
"We first met Belvoir Lettings in early 2012 having met other local agents. Belvoir came across as extremely professional, efficient and nothing has been a problem from the beginning. They have met all our needs and advised us in a compettent manner. We would recommend them to future clients."
"I have found Belvoir Lettings in Stoke extreamly friendly, efficient and cost effective. they have always communicated quickly and easily with both myself as the landlord and with our tennants. They have always tried to get the best deal they can for me both when looking for a tennant and when dealing with any maintenance issues. Thanks you"
"Service and reaction to issues and seeing issues through to resolution has been excellent with good communication. This is very helpful when living outside of the UK"
"Craig goes well beyond just managing the property. Attention to detail is second to none."
"We are delighted by the service we have recieved and have complete peace of mind about our property."
"I was very impressed with the professionalism of your agency and was very happy with the way things were done and the speed at which everything was processed. Thank you very much."