NALSBelvoir Leeds Otley is a firm accredited by The National Approved Letting Scheme (NALS) - A Government backed accreditation scheme which offers peace of mind to
Landlords & Tenants through the knowledge that the firm they are dealing with offers clearly defined levels of customer service.
NALS ensures that agents comply with defined service standards & have in place
- Customer complaints procedure underpinned by an arbitration scheme
- Professional Indemnity Insurance
- Client Protection Cover
- Access to the Tenancy Deposit Scheme
- Worked to ensure that certain service standards are met, e.g. Property will of undergone all required safety checks on furnishings, gas & electrical services
- Advise the landlord & tenant of rights and responsibilities
- Advise of necessities of insurance cover for personal property & buildings
- Preparation of legal documents where applicable
.
The above list is only part of the NALS expectations for an approved letting agent, please feel free to call in to discuss further or visit the NALS website or phone them.
www.nalscheme.co.uk
Tel:- 01242 581712