Belvoir Ipswich - ESTA Awards 2013
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(Lee Durrant & Jenna Bryenton receiving their award from Phil Spencer)
DOUBLE Whammy Success for Belvoir at the ESTAs
It was a double victory for Belvoir Lettings Ipswich at this year’s prestigious Estate & Letting Agent Awards (ESTAs) 2013.
Firstly, the Belvoir national network took Gold for the ‘Large Lettings Chain’ award.
Secondly, Belvoir Ipswich took Silver for the East of England award.
The awards took place on the 19th April at the prestigious Hilton Hotel on Park Lane, London.
Lee Durrant explained, “Receiving an ESTA is particularly important as these awards are given based upon client satisfaction and customer feedback. Our landlords were asked to complete questionnaires detailing the ongoing service they receive from our team. Their positive comments were just overwhelming”.
Belvoir Ipswich received over 96% satisfaction from their landlords and Lee was quick to praise his team. “Both Jenna and I have worked hard behind the scenes with massive support from Angie our Finance Officer and Annabelle our Property Manager. Ipswich has proven to be a strong Buy-To-Let area with growth exceeding expectations. We are extremely proud as a team and look forward to the coming months.”
In such a customer-service focussed industry as lettings, the ESTA is a very powerful accolade - an ESTA is not an award you apply for –it’s an award that your customers think you deserve.
A big Thank You to all our Landlords
Please see our landlords' comments on the next tab up - What our customers say.......
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