Customer Comments"I would like to put on record my grateful appreciation of the way in which your office & in particular your property Manager - James handled the recent flood @ 99 Heritage Court.
As you will appreciate my tenants were totally frustrated by yet another flood but with your professional approach what could have been a an extremely difficult situation hopefully has been averted .
With grateful thanks"
-Quoted by Landlord 15th December 2011
"i am really pleased with the service from yourself and the team at Balvoir especially Bonnie"
-Quoted by tenant 2nd November 2011
"Oh, thank you very much for the reference, Major. To be honest, for all of the five years that I have been renting property in the UK, you`ve been my favourite agent to work with!"
-Quoted by Landlord 2nd November 2011
"I had a very nice time in staying at the property in Latitude. On top of it I am glad to get a good letting agent like yours where I never faced any issues and my complaints were taken on high priority. I am really happy for that. I would certainly recommend your letting agency to my collegues"
-Quoted by tenant 6th October 2011
"Thanks so much for your great service."
-Quoted by Tenant 9th September 2011
"I am grateful for you making the moving process quick, simple and painless."
-Quoted by Tenant 16th May 2011
"To be honest your doing a great job and I a sure you will continue to grow the business"
-Quote by landlord 9th May 2011
"By the way, we take this opportunity to congratulate your fantastic achievement in gaining the `Gold Lettings Agency of the Year 2010` award in association with `The Sunday Times`.
Beyond doubt, the quality of your service is second to none.
Once again, our big thank you for your valuable service."
-Quoted by Landlord 6th May 2011
"As usual great service from you all"
-Quoted by landlord 6th April 2011
"He spent a lot of his time mediating in this issue which he was not even managing. But this good will and tendency to solve problems even when no management fee is involved is probably why his business is good for both tenants and landlords. Good man, Major."
-Quoted by landlord 1st April 2011
"You have all showed immense professionalism and calmness in dealing with this tenancy and because of this the end result has been as good as we could expect."
-Quoted by landlord 28th February 2011.
"Thanks all... excellent prompt service"
- Quoted from Landlord 16th February 2011
" only have genuine postive feedback for the team and any potential land lords who require property services."
-Quoted from Landlord 25th January 2011
"I personally believe the letting agent of the year award is very well deserved by you and your fellow directors"
-Quoted from Landlord 22nd November 2010
"major, you don`t know how we appreciate you...you help us for many times, helping us to find the nice flat, helping us to solve different problems...
we should say thank you major, really thank you"
-Quoted by Tenant 18th October 2010
"It’s a pleasure to work for such a professional team!"
-Quoted by Contractor 12th October 2010
"You´ve been really charming"
-Quoted by Tenant 8th October 2010
"Thanks for a easy 6 months"
-Quoted by Tenant 30th September 2010
"May I add very impressed with service to date very professional"
-Quoted by Lanlord 30th September 2010
"You are a superstar Major, i always know it that any relationship that started like ours is destinied for a successful tomorrow"
-Quoted by Landlord 20th September 2010
"Belvoir Birmingham are the best pro-active agents I have ever dealt with and their customer service quality is excellent"
- Quoted by Alfred Hanson (Landlord)
"you were most efficient and professional throughout and I would happily recommend you to friends and acquaintances".
- Quoted by james carmalt (Landlord)
"We would like to say thank you for your help and excellent customer service. We really appreciate what you have done for us and would also like to say thank you to Major"
- Quoted by Stacey (Tenant)
"Please pass my thanks on to Major for his great service, it`s been a pleasure dealing with your company and I really appreciate that."
- Quoted by Sheldon Els (Tenant)
"I just want to thank belvoir for being the best letting agency we have used. me and my partner really enjoyed our stay at the property and had such a relaxed time there so thank you."
- Quoted by Noel Bailey (Tenant)
"Lastly, just a quick note, thanks to you and your team, been a real pleasure. Hopefully I`ll rent from you in the future."
- Quoted by Sandeep (Tenant)
"I would like to take this opportunity, the thank you for all your assistance to date Bonnie, it is a real pleasure to deal with someone who is as customer focused as you are, thank you."
- Quoted by Dave (Tenant)
"Thank you all for your help. Efficient, helpful and very pleasant to speak with"
-Quoted by Stuart (Prospective Tenant)
"It with regret to say that I am leaving you.... Thank you..... Sinead you have been a star..! I have had great respect for Major and everyone in the office and in return I have had it in return"
- Quoted by Tenant and Contractor
``I would like to thank you and all your colleagues at Belvoir Birmingham for your support and help during my tenancy period (nearly 14 months now). I am impressed by your efficiency and professionalism. Hope your business will go better and better.``
-Quoted by Tenant
``Thank you for all your cooperation and help from the beggining until the end. We wish you will have the best business in this agency, which is brilliant.``
-Quoted by Landlord
"Thank you so much for all the help during my stay at jq1. I really am grateful."
-Quoted by Tenant
"It has to be said that Belvoir! are one of the most efficient agents we have!"
-Quoted by Business Connection
"May I thank you and your colleagues for the work & patience exercised in the successful letting of the above property."
-Quoted by Business Connection
"Thanks Sinead. Super efficiency as always from Belvoir, you guys set a high benchmark!"
-Quoted by Landlord 21st July 2010
``I`d like to thank you and Major for making renting the property a nice experience, I`ve been very happy, both with the property and with the way my tenancy has been managed. If I ever need to rent a property again in future, I`ll know who to contact :0)``
- Quoted by Tenant 2/09/2010
``I would also just like to note whilst I have the opportunity to let you know that both Bonnie and Becky have been very helpful and friendly during the whole time we have been with you so far and were one of the reasons I felt happy going for the house. ``
-Quoted by Tenant 6/09/2010